[ our services ]
Desktop Support Services
[ Support Services ]
Desktop Support Services
Making sure your business is 100% supported when it comes to your IT needs is core to what we do. Whether it relates to your systems, software, technicians or general team queries, we are here to help. Get professional IT support today.
We fully support your business
- Onsite and remote support.
- Hardware and software support.
- Our team is made up of specialised technicians who can directly access a phone, computer, tablet, or other device in order to resolve issues.
What is the role of desktop support?
Desktop support engineers are IT support specialists that assist clients with hardware and software issues. Their job is to provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues.
[ Offering ]
Support
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ADHOC SUPPORT
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WEEKLY SITE VISIT
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DEDICATED ONSITE SUPPORT
Perform ongoing maintenance of company's desktop environment.
Support and troubleshoot technical IT issues.
Once or twice a week customer visit.
Perform ongoing maintenance of company's desktop environment.
Support and troubleshoot technical IT issues.
Same day onsite it support to all your branch offices, and remote locations.
[ Services List ]
What issues can we handle onsite or remotely?
- Email and Outlook Issues
- Virus and Security Issues
- Software Issues
- Slow PCs and Laptops
- Connectivity Speed Tests
- General Desktop Support
- Computer Diagnosis and Clean Up
- Server Diagnostics and Fixing
- Firewall Issues
- VPN Setups
- Upgrades of Software and Operating Systems
How we can help you
Giving South African Businesses and Government access to the tools and technologies it needs to thrive, was the driving force behind ROSE Africa.